Contact For Special Dimensions via WhatsApp
Contact For Special Dimensions via WhatsApp
Contact For Special Dimensions via WhatsApp
SHIPPING POLICY
The safe and smooth delivery of our handmade natural stone products is extremely important to us.
All orders leave our workshop directly, are carefully packed, insured and shipped according to our safe delivery guidelines.

SHIPPING PROCESS
As soon as your order is confirmed, the production or preparation process begins.
For custom-made or personalized products, this time can be up to 14-18 business days.
Delivery times may vary depending on the country or region.

SAFE PACKAGING
Our natural stone products are shipped in special safety boxes or shockproof packaging.
Each product will be checked and shipped insured by our quality control team before shipment.
If a product arrives damaged, photos must be taken before unloading the vehicle. We kindly ask you to contact us.
After the required examination, a replacement will be delivered to you free of charge.

INTERNATIONAL DELIVERY
MERMARTH offers safe shipping to all European countries and USA.
For European countries except Germany and Switzerland, the shipping costs are determined at the time of the order and displayed at the checkout.
The delivery times vary depending on the country and are usually 4-10 working days.
Shipping to Germany and Switzerland is free of charge.

Buyers in the United States must pay customs duties when the product arrives.


CONTACT AND SUPPORT
If you have any questions about shipping, please feel free to contact us.
Phone: +90 551 682 81 35
Address: Üçevler Mah. Denizciler Cad. Şenyılmaz Apt. A-B Block No: 92 B/A, Iç Kapı No: 1, 16000 Nilüfer/Bursa, Turkey

At MERMARTH, we attach great importance to offering you the elegance of natural stones with secure packaging and insured shipping.